Ten years ago, we had outgrown our chart racks and either had to enlarge our chart room or move into chartless records. We selected eClinicalWorks. Although expensive, it has been worth it. We can connect to you 24/7 through protected e-mail. You can make your own appointments online, request refills, view your lab and x-ray results and even pay your bills. We will review your labs as they come into the record electronically, and as soon as the results are reviewed, they are posted on your portal. If you have a smart phone, you can also access the portal through HEALOW, available free from android and apple app stores.